Information Technology, TD

Program Mission

The mission of the Information Technology (IT) program is to prepare students for employment in the businesses and industry involving information technology and data communication by educating students in the fundamental concepts, knowledge, and technical skills needed to be successful in an evolving IT related business environment.

Program Goals

• Graduates will understand the basic concepts and terminology associated with today’s Information Technology (IT) business and industry.
• Graduates will understand how to apply the information technology and data communication skills they have learned in classrooms/labs in the workforce they enter.
• Graduates will be able to use various computer application software and programs to perform basic IT related business tasks.
• Graduates will understand how to diagnose, troubleshoot and manage IT and data communication issues encountered in businesses and industry.
• Graduates will learn how to communicate orally and document technically using various modes of communications.

Program Learning Outcomes

Students completing the Information Technology program will be able to do the following:

• Graduates will be able to troubleshoot and solve various IT issues encountered in regular businesses by using diagnostic software and technical knowledge base.
• Graduates will be able to demonstrate and apply effective written, oral, and nonverbal communication techniques in a variety of organizational situations.
• Graduates will be able to explain terminology, rules, and practices regarding common IT issues and their proper solutions.
• Graduates will be able to observe and apply basic safety rules and procedures related to information technology software and hardware.
• Graduates will be able to apply proper communication and customer service skills upon entering the workforce.